Charge Card Administration

Contact Information


Voice: (804) 786-0874
Email: cca@doa.virginia.gov

Online Application

CCA Online Request Forms

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Forms

Charge Card Forms

Bank of America Information

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Bank of America Contact Information

For Program Administrators Only (Please utilize the online Works system whenever possible.)

Company Level Support (for card program questions)
Phone: 800-822-5985
Hours: M-F 8am-9pm EST
Email: dedicated_card_east@bankofamerica.com

For Cardholders (and Program Administrators after business hours)

Cardholder Customer Service
Phone: 888-449-2273
Hours: 24 hours/day, 7 days/week

Implementation:

  • MCC Restriction Table Listing [PDF] [Word] (revised 12/20/2024)
  • Employee Paid (Individual Liability) Travel Card Terminology [PDF] [Word]
  • Employee Paid (Individual Liability) Travel Card Collections Process [PDF] [Word]

Monthly Program Administrator Call Agenda

Program Administrator Newsletter

Charge Card Training

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All Cardholder, Supervisor and Program Administrator Training is now located in the Department of Human Resource Management's system called the Learning Center (COVLC). This can be accessed by clicking on the link below:

https://covlc.virginia.gov/

Cardholders and Supervisors can contact their Agency Program Administrator for Purchase and/or Travel cards for step by step instructions of how to log in and access the training.

Program Administrators can contact the CCA Team for assistance.

Purchase Charge Card Program

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2025 Billing Dates


Bank of America Purchase Card (2025)


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 16 Nov 15 Dec 1/7/2025
January 16 Dec 15 Jan 2/7/2025
February 16 Jan 14 Feb 3/7/2025
March 15 Feb 14 Mar 4/7/2025
April 15 Mar 15 Apr 5/7/2025
May 16 Apr 15 May 6/7/2025
June 16 May 13 Jun 7/7/2025
July 14 Jun 15 Jul 8/7/2025
August 16 Jul 15 Aug 9/7/2025
September 16 Aug 15 Sep 10/7/2025
October 16 Sep 15 Oct 11/7/2025
November 16 Oct 14 Nov 12/7/2025
December 15 Nov 15 Dec 1/7/2026

Purchase Card Policies

  • CAPP Topic 20355, Purchasing Charge Card [PDF]

Policy for Card Number on File at Vendor

CAPP Topic 20355, Purchasing Charge Card [PDF] states:

A vendor may be allowed to keep the card number on file under the following, limited, conditions:

  1. The cardholder must make initial contact with the vendor to provide the card number.
  2. The vendor must keep the card number in a secure, preferably electronic, file.
  3. The vendor must assign a separate, store account number for use by representatives of the cardholder so that the card number is not shared.
  4. The vendor must contact the cardholder for final authorization to process the charge.

SPCC Underutilization

  • Small Purchase Charge Card (SPCC) Utilization Calculation Coming Soon

Forms

Travel Charge Card Program

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2025 Billing Dates

Payment for Individual Liability Travel Cards are due in FULL by the due date notated on the billing statement, which is 30 days from the cycle end date.

2025 Airline Travel Card Billing Dates


Month Starting Date Closing Date Payment Due Date
(approx 25 days after cycle close)
December 16 Nov 15 Dec 1/7/2025
January 16 Dec 15 Jan 2/7/2025
February 16 Jan 14 Feb 3/7/2025
March 15 Feb 14 Mar 4/7/2025
April 15 Mar 15 Apr 5/7/2025
May 16 Apr 15 May 6/7/2025
June 16 May 13 Jun 7/7/2025
July 14 Jun 15 Jul 8/7/2025
August 16 Jul 15 Aug 9/7/2025
September 16 Aug 15 Sep 10/7/2025
October 16 Sep 15 Oct 11/7/2025
November 16 Oct 14 Nov 12/7/2025
December 15 Nov 15 Dec 1/7/2026

Travel Card Policies