Charge Card Administration
Contact Information
Voice: (804) 786-0874
Email: cca@doa.virginia.gov
Online Application
CCA Online Request FormsPage Navigation
- Bank of America Information
- Charge Card Training
- Purchase Charge Card Program
- Travel Charge Card (TCC) Program
Forms
Bank of America Information
Bank of America Contact Information
For Program Administrators Only (Please utilize the online Works system whenever possible.)
Company Level Support (for card program questions)Phone: 800-822-5985
Hours: M-F 8am-9pm EST
Email: dedicated_card_east@bankofamerica.com
For Cardholders (and Program Administrators after business hours)
Cardholder Customer ServicePhone: 888-449-2273
Hours: 24 hours/day, 7 days/week
Implementation:
- MCC Restriction Table Listing [PDF] [Word] (revised 8/1/2024)
- Employee Paid (Individual Liability) Travel Card Terminology [PDF] [Word]
- Employee Paid (Individual Liability) Travel Card Collections Process [PDF] [Word]
Monthly Program Administrator Call Agenda
- May 2024 - [PDF] [Word]
- March 2024 - [PDF] [Word]
- July 2023 - [PDF] [Word]
- May 2023 - [PDF] [Word]
- March 2023 - [PDF] [Word]
Program Administrator Newsletter
Charge Card Training
All Cardholder, Supervisor and Program Administrator Training is now located in the Department of Human Resource Management's system called the Learning Center (COVLC). This can be accessed by clicking on the link below:
Cardholders and Supervisors can contact their Agency Program Administrator for Purchase and/or Travel cards for step by step instructions of how to log in and access the training.
Program Administrators can contact the CCA Team for assistance.
Purchase Charge Card Program
2024 Billing Dates
Bank of America Purchase Card (2024)
| Month | Starting Date | Closing Date | Payment Due Date (approx 25 days after cycle close) |
|---|---|---|---|
| December | 16 Nov | 15 Dec | 1/7/2024 |
| January | 16 Dec | 15 Jan | 2/7/2024 |
| February | 16 Jan | 15 Feb | 3/7/2024 |
| March | 16 Feb | 15 Mar | 4/7/2024 |
| April | 16 Mar | 15 Apr | 5/7/2024 |
| May | 16 Apr | 15 May | 6/7/2024 |
| June | 16 May | 14 Jun | 7/7/2024 |
| July | 15 Jun | 15 Jul | 8/7/2024 |
| August | 16 Jul | 15 Aug | 9/7/2024 |
| September | 16 Aug | 13 Sep | 10/7/2024 |
| October | 14 Sep | 15 Oct | 11/7/2024 |
| November | 16 Oct | 15 Nov | 12/7/2024 |
| December | 16 Nov | 13 Dec | 1/7/2025 |
Purchase Card Policies
- CAPP Topic 20355, Purchasing Charge Card [PDF]
Policy for Card Number on File at Vendor
CAPP Topic 20355, Purchasing Charge Card [PDF] states:
A vendor may be allowed to keep the card number on file under the following, limited, conditions:
- The cardholder must make initial contact with the vendor to provide the card number.
- The vendor must keep the card number in a secure, preferably electronic, file.
- The vendor must assign a separate, store account number for use by representatives of the cardholder so that the card number is not shared.
- The vendor must contact the cardholder for final authorization to process the charge.
SPCC Underutilization
- Small Purchase Charge Card (SPCC) Utilization Calculation Coming Soon
Forms
Travel Charge Card Program
2024 Billing Dates
Payment for Individual Liability Travel Cards are due in FULL by the due date notated on the billing statement, which is 30 days from the cycle end date.
2024 Airline Travel Card Billing Dates
| Month | Starting Date | Closing Date | Payment Due Date (approx 25 days after cycle close) |
|---|---|---|---|
| December | 16 Nov | 15 Dec | 1/7/2024 |
| January | 16 Dec | 15 Jan | 2/7/2024 |
| February | 16 Jan | 15 Feb | 3/7/2024 |
| March | 16 Feb | 15 Mar | 4/7/2024 |
| April | 16 Mar | 15 Apr | 5/7/2024 |
| May | 16 Apr | 15 May | 6/7/2024 |
| June | 16 May | 14 Jun | 7/7/2024 |
| July | 15 Jun | 15 Jul | 8/7/2024 |
| August | 16 Jul | 15 Aug | 9/7/2024 |
| September | 16 Aug | 13 Sep | 10/7/2024 |
| October | 14 Sep | 15 Oct | 11/7/2024 |
| November | 16 Oct | 15 Nov | 12/7/2024 |
| December | 16 Nov | 13 Dec | 1/7/2025 |
Travel Card Policies
- CAPP Topic 20360 [PDF]
